Responsible Gaming
Gaming Should Be Entertainment
At itsasmallworld.co.nz, we believe online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We are committed to preventing underage gambling and comply with all New Zealand gambling regulations.
Parents and guardians: If you're concerned about a young person's gambling, please seek professional advice and consider using parental control tools.
Warning Signs of Problem Gambling
If you or someone you know experiences any of the following, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activity or lying about how much you gamble
- Spending more time and money on gambling than intended
- Neglecting family, work, or other important responsibilities
- Gambling to escape stress, anxiety, depression, or other difficult emotions
- Feeling restless or irritable when trying to reduce or stop gambling
- Borrowing money to gamble or gambling with money needed for essentials
- Unsuccessful attempts to cut back or control gambling
- Relationship problems caused by your gambling
- Financial difficulties as a result of gambling
Self-Help Tools & Limits
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specific time period
- Loss Limits: Restrict the amount of money you can lose within a set timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gaming for a period of time (hours, days, or weeks)
- Self-Exclusion: Permanently close your account if you need to stop gambling entirely
If you wish to set any of these limits or access these tools, please contact our customer support team.
Support Organizations
If you're struggling with gambling, professional help is available. Here are trusted organisations that provide support:
New Zealand
- Problem Gambling Foundation: Free and confidential support. Visit www.pgf.nz or call 0800 664 262
- Gambling Helpline: 24/7 support available at 0800 654 655 or visit www.gamblinghelpline.co.nz
International Support Services
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- United Kingdom: GamCare - www.gamcare.org.uk and GamStop - www.gamstop.co.uk
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you have a gambling problem, or if someone you care about does, please reach out to one of the support organisations listed above immediately. Professional counsellors are available to provide confidential assistance.
Remember: it's never too late to ask for help, and recovery is possible.